Scoolinary › Forums › Ask a question › Problem with accessing the courses
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Problem with accessing the courses
Posted by Merfat Awad on April 8, 2025 at 23:58Hi, I have a problem that I can’t access any course, I’m not able to get anything it says that I have to pay ( I still have around 5 months). In fact , I have another device and it’s working well but I must use it on this device.
Thank you😊.
Sol Damiani replied 5 days, 23 hours ago 3 Members · 2 Replies -
2 Replies
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Level:
Scoolinary Team
Hi Merfac.
Welcome to the Scoolinary community!
It could be related to your user account or the way you’re logging in.
I suggest following these steps:
1. Log out and then log back in using your username and password.
2. Check if you can now view the videos, recipes, or courses.
3. If after following these steps you still can’t access the course content (recipe book and videos), please send an email to soporte@scoolinary.com explaining the issue you’re experiencing. If you have a screenshot of any error message or screen that prevents you from viewing the courses, feel free to attach it.
The support team will provide all the information and help you need.
I’d appreciate it if you could keep me updated once the issue is resolved.
Best regards.
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Level:
Scoolinary Team
Hey there Merfat!👋
Welcome to the Scoolinary Community! 😊Join our awesome group of food lovers and share your love of cooking. Everyone’s invited!
I’m Sol Damiani, the Community Builder and I’m from Buenos Aires.
I hope Sussan’s answer helped you. Please let us know if it did.
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