Video cannot play

[Sussan Estela Olaya]

Hi Aiko.

Welcome to the Scoolinary community!

The issue is likely related to an account activation or configuration setting.
Please reach out by sending an email to soporte@scoolinary.com. The support team will provide you with all the necessary information and assistance regarding this matter.
If you have any other questions about the courses, platform, or community, I’m here to help and happy to assist you.
Best regards.

[Sol Damiani]

Hey there Chef Aiko!👋

Welcome to the Scoolinary Community! 😊Join our awesome group of food lovers and share your love of cooking. Everyone’s invited!

I’m Sol Damiani, the Community Builder and I’m from Buenos Aires.

In some regions, certain internet service providers block the playback of videos hosted on Vimeo. Unfortunately, this is an external restriction that we cannot control.

To check this, please try accessing this video 👉 https://player.vimeo.com/video/1024404408

If you are able to watch it, that confirms the issue is related to your local network.
We recommend trying the following:

• Access from an incognito window

• Use a VPN connection

If the problem persists, we’re here to help you 👩‍🍳

This is a Community that values your participation a lot. That’s why we created “Masters Game”, the game that could get you a FREE SUBSCRIPTION RENEWAL:

• Win Scoolipoints by sharing a pic of your own dishes in our Community > Cooking Feed section. If it is really cool you can snag a #Scoolistar: you’ll win 100 Scoolipoints and we’ll give you a shoutout on social media!🤩

• 🏆Check out our Challenges and score Scoolipoints! Right now we have the #PlatingChallenge going on and you can win a Challenge Badge and 250 scoolipoints! 🎉 Don’t miss this unique opportunity to connect, learn, and get insights straight from the source! David Rickett himself will be the sole juror!

• You’ll see everything you need to know about how to win Scoolipoints and renew your subscription for FREE here.

Let’s build a community of foodies together.

We hope you have a blast learning with Scoolinary!

[Sol Damiani]

Dear Aiko:

Once you try what I suggested and in case you still can’t watch the videos, let us know which internet service provider you use. We have encountered some issues with an internet service provider in Indonesia. If possible, could you please let us know which provider you are using? This will help us isolate the problem more effectively.